Within our B2B business unit we are on a period of growth. As part of this journey, we are transforming the way we operate to meet the current and future needs of our customers. We are therefore seeking a motivated Business Analyst to join our Change and Transformation team and define and deliver our internal transformation plans.

As a Transformation Analyst, you will collaborate with various stakeholders, including executives, managers, and technical teams, to drive continuous improvement, gather requirements, define project objectives, and ensure successful project delivery.

 

Responsibilities

• Conduct comprehensive analysis, including Root Cause analysis, of business processes, systems, and operations to identify gaps, inefficiencies, and opportunities for improvement.
• Collaborate with stakeholders to gather and document business requirements and objectives.
• Translate business requirements into functional specifications, user stories and use cases, ensuring clarity, accuracy, and feasibility.
• Develop and maintain detailed documentation, including process maps, workflow diagrams, and system configurations.
• Collaborate with technical teams to design, develop, and implement solutions that address identified business needs and requirements.
• Facilitate meetings and workshops to elicit requirements, gather feedback, and ensure alignment between stakeholders.
• Conduct impact assessments to evaluate proposed changes and ensure minimal disruption to existing business processes.
• Ensure finished products are handed over, signed off and imbedded with BAU.

• Proven experience working as a Business Analyst or in a similar role, with experience of process mapping and root cause analysis of issues.
• Strong analytical skills and the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy.
• Proficient in using business analysis tools, techniques, and methodologies.
• Excellent communication skills, both written and verbal, with the ability to effectively interact and collaborate with stakeholders at all levels of the organization.
• Proactively seeks opportunities for process optimisation and innovation, driving continuous improvement across various functions.
• Strong problem-solving abilities with a solution-oriented mindset.
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
• Proficiency in using business analysis software, project management tools, and productivity applications.
• Knowledge of industry-standard business analysis frameworks and Lean methodologies is desirable.
• Familiarity with Agile is a plus.

 

If you like the sound of the role but don’t meet all the requirements, we encourage you to apply. We are interested in meeting people from a diverse range of backgrounds and experiences. Come and join our change and transformation team and be a significant part of driving Ecotricity’s green future.

What's in it for you...

Healthcare plan, life assurance and generous pension contribution
Volunteering day
Hybrid working
Various company discounts (including gym, shops, days out and events)
Holiday of 25 days (plus bank holidays) & ability to buy/sell days
Cycle to work scheme, car pooling and onsite parking available

As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. 

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2024, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass.

We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.