This role sits within our Credit Management Department, which handles activity relating to the collection of unpaid energy bills (domestic & business) and other companies within the Ecotricity Group.

We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance and a drive for exceptional customer service.

You will be an experienced data analyst with a proven track record in BI, data manipulation and problem solving. You’ll have experience in building relationships and mentoring junior members of a team.  The role will require you to be a strong communicator, both written and verbally, with the ability to convey key information in a variety of digestible formats, providing delivery timescales and using strong stakeholder management skills to communicate these.

Knowledge of the Energy industry would be beneficial but not essential.

 

Key Attributes /Competencies

• You will have a questioning mind, not accepting of answers at face value, you will seek to obtain corroborating evidence for information received.
• Making complex decisions – You will demonstrate abilities to manage high quantities of data, to make good and timely decisions.
• Building collaborative relationships
• You will hold yourself and others accountable to consistently achieve results.
• Identify trends to define and improve business strategies.
• Review reporting methods and processes, maximising the opportunity to automate wherever possible.
• Act as a key point of contact for both regulatory and operational reporting.

 

What will you bring…

• Proficiency in Databricks.
• Advanced data pipeline design and development.
• Data quality and governance.
• Data integration processes.
• Data visualisation tools development.
• Data warehouse and data mart design and development.
• ETL (Extract, Transform, Load) processes.
• Knowledge of Big Data technologies (Spark).
• Data modelling and architecture.
• Advanced analytics and high proficiency in SQL query writing.
• Strong problem-solving skills.
• Excellent communication and presentation skills.
• Stakeholder management and facilitation of decisions of all sizes.
• Strong presentation skills for engaging senior stakeholders.
• Ability to effectively manage high pressure situations.

 

Essential:

• Writing complex SQL queries for data retrieval and manipulation across multiple tables / data sources.
• Selected candidates will undergo a practical SQL test to assess proficiency.
• A resilient ‘can do’ attitude. Demonstrating persistence to work through complex problems independently.
• The role is Hybrid and requires the successful candidate to work in the Stroud (UK) office 3 days per week with the remaining days working from home.
• A keen eye for detail and accuracy in delivery to requirements.
• Databricks expertise.